Since we launched our company in 2002, it has always been our number one priority at Halcyon to make life — and technology — easier for all of our clients and users.
With decades of experience in the funeral and cremation industry, we understand how tough it is to manage all the details, and we believe that every aspect of your software should be as simple and seamless as possible.
We also know that our software only provides value if your staff can use it effectively in their day-to-day roles — and if it lightens their workload. No concern is too small to us. We always pledge to continue innovating and improving our platform to make sure it serves you — and your team — in the most beneficial way possible.
That’s why we decided to partner with Matthews Aurora™ Funeral Solutions to create an exciting new integration between Halcyon’s state-of-the-art management system and the Matthews Aurora™ Solution Center Catalog.
“We are very excited to be bringing this new tool to our customers to help them run their operations more efficiently and seamlessly at no additional cost to them,” says Sara Gard, President of Halcyon.
With this integration, arrangers now can view, select, customize, and order Matthews Aurora™ products from within our Halcyon software. And even better: All pricing information is kept up to date automatically, so funeral directors never have to worry about sharing an incorrect cost with a family.
Here’s how this integration will work for clients on the Halcyon platform:
- Funeral directors can access the Matthews Aurora™ Solution Center showroom from within Halcyon’s arrangement system.
- The products that the family chooses are added to their contract within Halcyon’s platform.
- With just the click of a button, the funeral director sends the order directly to Matthews Aurora™.
This eliminates the need to log into multiple websites to finish completing an order — or to go through the trouble of calling or faxing another company to place an order.
“This avoids the situation of making a promise you can’t keep to a family when they’re selecting products. You’re able to see the costs and availability of any product in real time instead of having to reach back out to a family later because you’ve told them the wrong price or something was out of stock,” Gard says.
At Halcyon, we are motivated by listening to our clients and learning what their biggest pain points are with all of the processes that happen every day at their businesses — and creating solutions for these issues.
Greg Rollings, the President and CEO of Rollings Funeral Service, says several of his funeral homes have been using this integration for the past few months.
“It makes the selection and ordering process seamless and has surpassed my expectations,” Rollings says.
We are excited to be able to partner with Matthews Aurora™, not only because they are a trusted partner in our industry but also because of the impressive quality of their wide array of products.
“We continue to focus on delivering the finest digital merchandising tools that help our funeral home clients educate families about our products and simplify families’ selection experience. This integration with Halcyon is a great advantage to our joint customers,” says Marty Strohofer, VP of Marketing and Product Development at Matthews Aurora™.
Want to learn more about our software? Request a demo with an expert by emailing demo@halcyondcms.com or by visiting https://www.halcyondcms.com/free-demo/ .