Blog

Happy New Year! It’s time to adjust your presets for automatic case numbering. Remind yourself how to do that in Halcyon’s newsletter. Also, did you know you cannot revert an at-need case back to preneed? Our newsletter will remind you how to handle needing to fix that mistake in Halcyon. Here’s a link to the January 2024 newsletter. 

Keep yourself refreshed on the power behind Halcyon by joining our monthly newsletter.

In the last newsletter of 2023 we talk about customizing displayed information and a new feature to our Pet Cremation Management Software. We also released a new feature to our automatically triggered task lists.

December 2023 Newsletter. Subscribe to stay up-to-date. 

This month’s Newsletter discusses the power behind our quickfill data fields. We also discuss our Cremation Tracking Report. 

Happy Halloween!!

Read the November newsletter here.

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Our October 2023 Newsletter discusses the extensive safety and security measures that Halcyon has implemented to ensure the safety of your data and the data of the families you serve. We also discuss a recent upgrade to our “Tasks” dashboard widget. Also, come see us at NJSFDA convention October 10-12 at Booth #501!

Read the October newsletter here. You can sign up to join the newsletter here.

Sunday, September 10th 2023

Today is National Pet Memorial Day. Held annually on the second Sunday of September, it is an opportunity to celebrate and honor the lives and memories of the pets that have impacted us.

I’ve had the privilege of loving and being loved by dogs in my life. Each relationship is a unique connection and each loss has affected me in unique and profound ways. On this National Pet Memorial Day, I plan to take time to honor the memories and lessons that Clyde, Buddy, and George embedded in me. I plan to take time to look at pictures of them, share stories of them with my loved ones, and walk around their favorite places. 

There are many different ways you can honor a pet’s memory. Here are some other ideas on how you can take the time to celebrate the lives lost:

• Pot or spread some flower seeds.
• Plant a tree in your yard.
• Look at pictures and share stories.
• Frame a picture or create a memory box.
• Get a picture or painting commissioned. 
• Get a tattoo – you can even use ink created from their ashes.
• Paint a garden rock and put it somewhere you’ll regularly see it.
• Volunteer at your local animal shelter. 
• Donate goods or funds to your local vet clinic or animal shelter.
• Adopt!

Halcyon is a family-owned business, and as pet owners, we know that a pet is another member of the family. We know losing a loved one is difficult and we value the role our software has in helping those that ease the transition. Halcyon’s Pet Crematory Software is the perfect solution for handling walk-ins and clinic cases. Your vet clinics can easily add and stay in the loop during the entire end of life process. Let Halcyon facilitate the partnership you’ve always wanted with your vet clinics. Schedule a demo today!

Halcyon’s September 2023 Newsletter informs readers about the recent family-targeted scamming that some customers have seen. We also discuss how our QuickBooks Online integration can save you time and errors. Lastly – come see us at the NFDA International Conference in Las Vegas, September 10-13. We’ll be at Booth # 1959!

Read the September Newsletter at this link. 

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In the death care industry, efficient and streamlined processes are essential for providing the support and care that families need during difficult times. This is where case management software like Halcyon can become an invaluable tool. Here are the top 5 reasons why funeral homes should invest in case management software:

1. Improved Organization and Efficiency: Funeral homes handle a multitude of tasks and details for each service, including documentation, permits, scheduling, and financial records. Halcyon can help you and your funeral directors keep all the information intuitively organized in one central system. This will streamline your processes, reduce errors, and save time having to create or search for documents. 
2. Enhanced Communication: Funeral arrangements often involve multiple collaborators, including family members, funeral directors, and cemetery staff. Halcyon provides a platform for seamless communication and scheduling for all involved parties. From sharing important updates to coordinating logistics, Halcyon ensures that everyone is on the same page, leading to a smoother funeral process.
3. Advanced Task Management: Successfully planning a funeral involves numerous tasks, such as obtaining death certificates, arranging transportation, and managing obituaries, to name a few. By using Halcyon for your management software, you can allow tasks lists to be created and assigned with due dates and responsibilities. This helps to guarantee that important tasks are not overlooked and allows for better organization and coordination within your funeral home team. 
4. Streamlined Financials: Managing financials is crucial for any business. Halcyon’s case management software simplifies your financial processes by integrating payment processing and financial accounting functions. Generate invoices, track payments, and manage budgets efficiently. This not only saves time but also helps prevent financial discrepancies and ensures accurate record-keeping. 
5. Compliance and Reporting: All funeral homes need to comply with various legal and regulatory requirements. Halcyon has features that provide adherence to these rules. From generating and storing documents to generating compliance reports, Halcyon facilitates accurate record-keeping and can help your funeral home stay compliant with your legal obligations. 

Investing in Halcyon Death Care management can be a game-changer for funeral homes. It will not only improve your business organization and efficiency but also enhance your communication, task management and financial processes- all while ensuring that you stay in compliance. By integrating Halcyon into your operations, you can provide a smoother, more seamless experience for the families you serve. Schedule a free demonstration.

In our August 2023 Newsletter we highlight a new feature for our customers that use Crematory Disc IDs. We also discuss the power and intelligence behind setting up custom screens for intake and other pages. Come see us at the CANA convention in Washington D.C., table 34, August 9th to 11th!. 

Here’s the link to our August 2023 Newsletter.

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Halcyon’s available integrations and partnerships seamlessly incorporate many of the tools your business uses or may be interested in using. Intentional partnerships with Death Care Industry-specific services help your business run more efficiently. Halcyon lets you send the information you have already input into your Halcyon system to the integrated partner(s) which eliminates the need for duplicate data entry. Consider your business as a bicycle wheel where Halcyon is the “hub” for your business management needs, and your other business tools the “spokes”. Here we will discuss some of the integrations and partnerships, or the “spokes” from our wheel analogy, that Halcyon has available for your business to take advantage of. 

Website: 

When you integrate your website with your Halcyon system, you can seamlessly send decedent vitals, obituaries, and service information to your site. Our website partners are currently funeralOne, Tukios, Batesville, CFS, and Frazer, among others.

Answering Call:

Do you need to utilize an answering service? Halcyon partners with Answering Service for Directors (ASD). This integration allows you to create new cases in Halcyon by importing the first call information collected by ASD. Halcyon will also automatically send updates on service and obituary information to ASD any time information about upcoming events are modified.

Financials:

Halcyon has optional add-on integrations with business tools to facilitate accounting and bookkeeping needs. Our seamless, real-time integration with QuickBooks will keep your business and bookkeeper happy. Our credit card processing partnership with First American allows you to take payments electronically and have them applied to the case automatically. Included with our credit card partnership is our Empathy Funding feature, which is a crowdsourcing tool that facilitates donations from families and friends. Unlike other crowd-funding providers, payments made via Empathy Funding are applied directly to the decedent’s account balance ensuring all donations are appropriately allocated.

Documents & Forms:

Let Halcyon create and fill in the forms, contracts, and documents that you already use. You can even integrate with DocuSign for your documents with signatures, getting your electronic signatures completed easily either in-person or virtually over email. We’ll capture the completed electronically signed document and save it to the case’s file. 

More:

Other industry-specific platforms that Halcyon can integrate with include stationary providers (Bass-Mollet and Messenger) and at-need insurance funding (Express Funeral Funding and Claimpro.) Halcyon is always looking for updates and integrations. Our Google Calendar integration and Google Address Search tool are just some examples of recent updates to our software. 

All of these features are designed to make us more than just your Client or Case Management Software. Let Halcyon be the “hub” for all your business. To learn more about Halcyon, schedule a free demonstration.

Halcyon’s July Newsletter covers how to fix an Adobe .pdf error that is happening on certain web browsers and how to fix it, the power of our Custom Reporting tool. Check out where to find us at NFDMA’s annual conference at the end of the month. Read the July Newsletter at the link below and make sure you’re subscribed!

Link to Halcyon’s July 2023 Newsletter.

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In Halcyon’s June 2023 Newsletter we discuss the best way to reach out to support. As well as our new google address search for certain fields and a default task feature.

Link to June 2023 Newsletter.

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Read Halcyon’s May 2023 newsletter at the link below! In this issue, we highlight our new OnBoarding tool, some of the many integrations and partners we work with, and an upcoming feature to our Trade Partner Portal.

Link to May 2023 Newsletter.

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